Privacy policy

At WeTease, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit or interact with our website, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Any information you voluntarily provide while contacting customer support

1.2 Payment Information

Payments are processed through secure third-party payment gateways.
We do not store or have access to your credit card, debit card, or UPI details.

Payment gateways may collect payment-related information in accordance with their own privacy policies.

1.3 Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring URLs

This information is used for analytics, security, and improving user experience.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders

  • Communicate order updates and support responses

  • Provide customer service

  • Improve our website, products, and services

  • Send transactional emails (order confirmations, shipping updates, etc.)

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze website traffic and performance

  • Improve user experience

You can choose to disable cookies through your browser settings; however, doing so may affect website functionality.

4. Sharing of Information

We may share your information only with trusted third parties, including:

  • Payment gateway providers (for transaction processing)

  • Logistics and shipping partners (to deliver orders)

  • Technology service providers (website hosting, analytics, email communication)

These parties are contractually obligated to protect your information and use it only for the intended purpose.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Meet legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our website and products are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us, and we will take appropriate action.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

11. Contact Us / Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please contact us:

📧 Email: support@wetease.in
📞 Phone: +91 8764796799

Trade Name: The Style Story
Address:
Plot #7, Basement, Shiv Colony, Dhusad Nagar,
Behind Kohinoor Cinema, Sanganer, Jaipur – 302029

GSTIN: 08FZAPS9832L2ZJ